Unable to hear the people on the other end of the phone having to hang up and call several times. I recently moved house, and Optus mishandled the situation f...Woke up this morning with no internet. When the is a a top of the table game on Optus just refuses to steam at all! Optus Internet Plans Review: The Verdict.

They said the NBN box would be at my new place, but it wasn’t. Connection issues are dismissed by Optus saying that they are undertaking scheduled maintenance for a 3 month period!

During the peak hours I could get download speed between 15-45 Mbps. I never seen that bad connection in my life before I am changing my internet company tomorrow and this is the end living with no internet because my contract is done.When the 4g works its ok but as soon as there is congestion on the tower then the internet doesnt workve to play anything on my phone that works perfectly on the same network leading me to believe the modem is another thing that is shockingly bad with this product.

Please complete the security check to accessIf you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. On the first occasion they told me I want even a customer despite being with them for 10 years. When that person came, he set it up and said in a half an hour it would turn on.
This may not sound like lightning fast speeds, but it was certainly fast enough to … What we love.

$65 a month for painfully slow data data download. This is in the inner-west of Sydney.Also, if you're currently on one of the Wireless Broadband plans, there is a clause in the Critical Information Summary which says that you can't remove the SIM from your existing device so if you are looking to replace your current device with this modem be sure to check that you can do so.How much to buy the B818 4G WiFi Modem outrightHer name is Mariza online customer service ever, no reply after couple chats and she left. I have filed an official complaint and will be changing services. Whole outage in our area with no idea when it will be up and running.
I want to understand how to fix?Spent multiple days trying to have my service cancelled via their Chat service as you cannot call the billing department. It still didn’t work, but luckily this technician took sympathy and personally escalated it to get it resolved since customer service was completely incompetent. You may need to download version 2.0 now from the If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware.Completing the CAPTCHA proves you are a human and gives you temporary access to the web property.

Avoid at all costs.Frequent drop-outs, especially in the afternoon. I had to spend hours on the phone to get my internet installed and have been offered no compensation for the fact I didn’t have internet for 3 weeks - during COVID, when people work at home. MistakeVisited an Optus Store to cancel a contract, was told unable to cancel contracts in store, this to me is rediculous as you have to visit a store to set up a contract! Companies can't alter or remove reviews from ProductReview.com.au.Optus list the B818 modem as part of a month to month plan with the price being $281 for the first month ($216 for the modem and $65 for the 200GB plan).

Here are our Award Winners for the best Internet Service Providers (ISPs) and Mobile Phone Service Providers (MPSPs) in 2020. They then told me there was no broadband or nbn connected to my account.