Pros: We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. I was told that I would need a... placed order thursday **th. GUESS WHAT? Glad my order was only $50 as it looks like I have pissed that money away. I left message after message. the Fuel filter it listed for my vehicle turned out was wrong. 2. I had my sister call them from her home line and she was able to follow the prompts and get through. I made an order yesterday. Ever just google or yahoo search these companies and see how they are all suing each other as well? I want a refund of my $263.00. There are too many people complaining to sit here and do nothing about it! With them not responding quickly I chose rock auto to get the correct parts they have arrived and in car already, I donot think I will ever use partsgeek again, a geek nomore! I ordered parts from partsgeek.com a week ago. Serial number 0E15EA or barcode 9327329013490. Telling us about any imperfections is useful and helps all of us. Similar experience. Same Situation. This was recorded on Google: Parts Geek Complaints - customer service SAME OLD STORY © 2004-2020 ComplaintsBoard.com. This is Partsgeek.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Partsgeek.com agent. They were a great support in settling the matter. So I cut my losses and ordered an air pump and the air pump control valve and I received the wrong parts. Parts Geek has great prices and nice sales people, but seems under-staffed and never picks up their phones, Parts Train always picks up phones but changes prices like I change my socks, Autohaus AZ has great prices one week and then blows out of stock the next and can suck on old returns, but sales people rock, Euro Parts Direct is all over the place in respect to pricing and sucks on returns, and US Auto is hard to trust because I hate giving my credit info to some dude who I can tell is sitting in Pakistan or India. Pro tips & talking points. If you can’t reach them keep shopping on another site. I ordered from partsgeek webiste putting in all the specification of my vehicle. Call 1.800.541.9352 ext: 2 for PartsGeek customer service and see if you can get a hold of a person. “Lexus2001 RX300 Vvt solenoid Shiped on October 8 Has not arrived yet”, “I wanna talk to customer service please”, “Because you all have not put my money back on to my Visa card for the returned pars that I sent back”, “I want to make sure my credit card didn't go through I tried and tried and tried I've got my numbers I have not go got no calls back I want to make sure as many times I tried and it didn't go through I need a customer to call me 74097 to oh four six”, “They havent credited my pay pal account yet after aprox. it took customer service over 3 weeks to respond to my return request. Yes, I found their address, they are a LLC. I am going to call my credit card company to see what I can do. 1. My calls became more frequent, my emails non stop and still no reply. Even if it isn't there fault as to why i haven't recieved my parts it still does not give them an excuse to not return any of my messages or emails. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Help me with my issue. PartsGeek also ranks 313th among Auto Parts sites. I will NEVER recomend this company to anyone and will NEVER use it again. i will Never buy from them again! I can definitely agree with the fact that PartsGeek sucks! If so, this is wrong. The problem is I have been buying from this company for over 10 years. the person that owns/operates this company should be doing something that he/she is good at not this because they suck at it. Partsgeek.com Phone Number. It's bad business. Scammers! PartsGeek charged an extra $40 each for the Caliper cores with the proviso that I would get a refund when I returned the ones coming off the car. I thought, well this isn't too bad. I got another email saying my order was on hold because my address was incorrect. This is criminal and abusive. I am so glad that I decided to wait on the other parts until I saw how Parts Geek handled this small order. This company is a total scam!!! I am so pissed off by their lack of customer service that i am going to let as many people possible know never to order anything from this company and or there other 70 names they go by. They neither contacted me back nor on UPS's claim. in your web site shows in the info about that mirror the i will fit in chryslers 200 from 2011 to 2014, mine is a 2012 chrysler 200 LX and it dosent fit. Worst Customer Service Ever. The few times I wasn't sent to a voicemail after waiting on hold for 30 minutes I would be asked for my information, then they said "please hold" and I was disconnected every time. Show reviews that mention. And you can click here if you want to compare all the contact information we've gathered for Partsgeek.com. office in N. J. and informed them that Parts Geek seem to be a Company that was defrauding the public. THIEVES!!! Help out other people in the future by helping to shut this site down. The few times I wasn't sent to a voicemail after waiting on hold for 30 minutes I would be asked for my information, then they said "please hold" and I was disconnected every time. I called their customer service number at 1.800.541.9352 ext: 2 to see if I can find out the status of my package. I paid $526.73 for the part. Customer service SUCKS!! Partsgeek sells all goods with a 30 day money back or exchange guarantee. They accept no responsibility for their mistake. The next best way to talk to their customer support team, according to other Partsgeek.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. If you hate these people or didn't get a credit, let me share a little secret with you...call the credit card company and stop payment. PartsGeek aka. They all are great and they all suck in their own right. I have not received a delivery date or update on my order. They both came and worked perfectly. In case you didn't realize there was an alternative, the best phone number for Partsgeek.com customer support is 800-541-9352. The best way to get customer service help from Partsgeek.com is not email, but rather the information shown here.