Gave 2 options, either carry on with disconnection process or talk to advisor. Surely these people can earn enough getting a proper job, arrghhhHad same call today. NBN Co will never make these unsolicited calls to request payment or bank account details. Even my phone provider couldn’t identify these calls and block them, even though they were the only calls coming in to that line on a given day. Pressed advisor option but engaged. If you connect someone tries to get you to allow access to your computer where thay can do all sorts of damage/hold you to ransom. The ACCC is warning the community that scammers are pretending to be from NBN to con victims out of their money and personal information.

Far better to look up the publicly available contact details for the service in question if you feel there's a chance it's a genuine communication.Well this scam is still ongoing as I have just put the phone down on the exact same one.

What is this all about as I haven’t asked for disconnection and bills all paid Thank you for a prompt response Federica.Hi @Anonymous its a scam plain and simple loads of people have had a similar call.

I'd say that's likely to be a scam, so if you do choose to return the call, be very wary. But, you can find some useful tips in the article I shared above.

Has anyone had automated phone call saying phone and internet being disconnected today? It has got to the point where we are not answering any calls whose number we don’t immediately recognize. Then after another phone call I talked to Internode again and was told I would be disconnected on 10th August! If not, where are they getting the numbers from, and is our personal data safe? No, no, Nicole: NBN will never call and ask to access your computer or advise that you're going to be disconnected, NBN Co's Chief Security Officer, Darren Kane said. Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn. You can only connect to the NBN network by purchasing a plan through a phone and internet service provider. There needs to be some way of identifying the caller and blocking the number, then prosecuting the perpetrators.I agree. If you want to keep your existing copper phone line active when you order a service over the nbn ™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order. The government listens when ADSO speaks and it is important for all our members to support the work ADSO is doing in whatever way they can. I'd give Sky a call on a number you've obtained yourself to ask them about it. Alarming, as our number is ex-directory and we're registered on the Telephone Preference Scheme. There are plenty of bogus calls doing the rounds at the moment, but this doesn't sound like one of them. Like other contributors, I also want to know what can be done to fix this.People can protect themselves by following some tips: What is this all about as I haven’t asked for disconnection and bills all paid Stating service would've cut off due to fraud. Pressed advisor option but engaged. Mr Kane said any scams should be reported to the Australian Competition and Consumer Commission through its  The ACCC is warning the community that scammers are pretending to be from NBN to con victims out of their money and personal information. After being invited to press "1" or "2" for next steps, people are then prompted for their personal information or a payment to prevent their internet being disconnected. If you’re ever in doubt about contact you’ve had from someone saying they’re from NBN trying to sell you an internet or phone service, hang up the phone and call your retail service provider to check if the person calling is a fraud. Then yesterday my wife picked up the phone to have another "voice" saying that it was "Shirley" and to press "one" because our router and internet was compromised.

Re: call from isp saying internet will be disconnected? For a start they don’t say who it is surely if they were going to cut me off they would say they were sky, secondly they have my other contact details.

The scam calls always go through to voicemail. It also gives them an incentive to sell your details on to others as a likely target in the future. This is another scam call circulating around and it’s confusing because the nbn™ is removing legacy copper connections. The latest robo call includes an automated voice that tells you that the NBN is now in your area and you have 24 hours to connect to it or be disconnected from your present service by pressing 1 to talk to a technician. You can find a number via the Contact Us link at the bottom of the page. Just ignore them.Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.I just had that call must be a scam never press option 1 it will cost you a fortune  Aussie Broadband will never call you and request you to press 1 to keep your phone number.