You would continuously work to meet the customer’s requirements and deliver bespoke solutions and one-on-one solutions where you focus on a long-term customer relationships. Then, deviations are detected, if there is any.
If you're a retailer, this include the day-to-day goals associated with selling, marketing and serving your product/customers. Others go much further and are entirely dedicated to improving the local community. You would invest a lot in R&D and would have a flexible structure to stimulate the performance and creativity of your employees. Goals that will bring benefits to broader society (people who aren't customers and aren't in the local community) would be categorized here. This strategy framework requires you to categorize your goals into 3 different 'horizons':We couldn't do a round-up of the best strategy frameworks without mentioning the © Copyright 2019 Responsis Pty Ltd. All rights reserved.Goals and outcomes that benefit customers - such as product improvements or increased accessibility would fall into group 2.Which are the best strategy frameworks for your organization?This quadrant is about understanding and improving your customers' satisfaction and their requirements from your organization and what it delivers, whether it's products or services.First things first though - let alone the best strategy frameworks, why do you even need a strategy framework? One additional thing to consider is what your long-term Of course, we're just scratching the surface of what's available in terms of the best strategy frameworks here - but in our experience of working with over 3000 companies who've tried out our As you go through and create your strategic plan, think carefully about each goal you create. Arguably it also helps you to focus on just one or two elements at a time.Whilst there's no hard and fast rules, we advise clients to aim for a 70/20/10 split between the 3 horizons. Obtaining a once-only large transaction is less attractive than creating a long-lasting intimacy bond with customers. The model is also extremely 'outward friendly' - meaning that organizations who use the stakeholder model often like to publish their pie charts and results on their public website. The main reason is to help keep you focused on your goals. For organizations to find success using the Balanced scorecard, clear numerical KPIs should be created for each quadrant of the scorecard. Examples of such organizations are: Home Depot, Staples, Ciba-Geigy, Kraft and Frito-Lay.There are literally hundreds of strategy frameworks out there, ranging from simple to extremely complicated. What are you trying to achieve? There may be an initial cost associated with your horizon 2 activities. Examples of leading companies are: Apple, Bang & Olufsen, Philips.Book a chat with one of our strategy experts now:5 of the Best Strategy Frameworks for your OrganizationDashboards & reports to help you stay on top of your strategy.This quadrant is around measuring and improving your critical-to-customer process requirements and measures internally.Your blue sky horizon 3 goals will be all about taking your business in new directions. Examples of such organizations are: Dell, Wal-Mart, IKEA, Federal Express, EasyJet and RyanAir.Your risk appetite will largely dictate which of the components of the matrix you will attack. Strategy evaluation is the final step of strategy management process. Balancing goals between the quadrants is important, but balancing outcomes is what the balanced scorecard is really all about.You can add more groups to the list as you need - there are no hard and fast rules.For a long time, the business world has viewed the balanced scorecard as one of the best strategy frameworks around.
Examples of strategies that would fit this part of the matrix would be international (geographic) expansion, or new sales channels such as online.The is one of the best strategy frameworks for organizations who want to build a strategy around growth specifically. It's all about focus, focus and even more focus. If your business is by definition already firmly in one of the disciplines, then this model could arguably add less value. The risk is clear in that you'll likely have little knowledge of either the product or the market. The managers can also assess the appropriateness of the current strategy in todays dynamic world with socio-economic, political and technological innovations.