You can try to reach review author by writing a comment to the review or try one of our business solutions. Login But their attitude is that it is the customers own fault if orders never arrive. Enjoy great deals on furniture, bedding, window home decor.Find appliances, clothing shoes from your favorite brands.

I worked with JCPenney Salon as the Salon receptionist from 2/12 to 8/12. She is constantly taking off early for LSU games or Saints games. Answer: Simply contact our Customer Care Department at 1-800-597-6453 or chat once you log into your account and we can get that taken care of for you.

Terms of Service Supermarkets and Malls Great Comment! I was a long time customer of JCPenney, but as of today, I will never shop at JCPenney again. Basically spend 2 to 3 hours including being transfered twice, and put on hold, before I could get an estimated shipping date finally from Mindy. 86 reviews

Decades ago they cared about their customers and deliver of products. She's not a princess...she's a manager. With the success at doing this by Amazon, one would think JC Penney would have simply copied how to do it. They should have to give tracking numbers. Who knows, Will may have saved their jobs. She has no other concern but that. Apparently the OP selected frames that are too small for his/her head so that they cause pain and they somehow feel that it is the fault of JCPenney Optical. jcpenney furniture delivery and non-stop delivery service We were in the process of trying to buy a house and found out that there was a report from JC Penneys. I bought a pair of glasses and sun glasses 8/17/11 I've had them adjusted 4 or 5 times and they still don't fit right. You stated that employee turnover is at a high rate, that is something those long-time employees should consider. The thing that has upset me is I would have to buy a whole new pair to get them to fit.I paid good money and if I could get at least credit for these on the next pair.
It would also seem that someone, perhaps the employees at JCP Optical tried to show some sympathy/empathy and the OP feels that there is no way they can know how he/she feels unless they have themselves been foolish enough as to not try on eyeglass frames before purchasing. the ones making good money deal with her but only because of the money.they have gotten complaints about her for years, but she still has her job. I can't afford a new pair every 5 months since these have been very painful to wear. We ordered two pairs of glasses for my boyfriend a month ago at JC Penny's at Meyerland Plaza in... Beware! Everything looked okay so I was content (even if the item was on backorder). Private messages do not impact your company rating.

daughter went for jog interview and there were 3white people and 4 black people lady was black to she told them that they were going to play a game to see who would make more sells then she told them to pick one of the two on the paper then she took the 3 white people to another room and the 4 blacks stayed in the room she told the white people that they could go now and if they wanted reapply in 90days this is not right in any way what would you call this? My review is specifically based on a recent event at the JC Penney store at Stratford Mall that just left a very bad taste in my mouth and I felt needed to be "reviewed" properly.I will never order or purchase anything from jc penney againY&G F2P - Boots that were purchased through advert on fb Today is the BCS Championship and she is leaving early.

(** It's also kinda unlikely some employees who have been with a company ALMOST 20 YEARS would have a chronic history of poor performance or constantly being told something in a harsh tone by management or 'written up' about the same old things. Therefore when .com tried "charging" the gift card (which happens at the time of shipment, not order) there would not have been a balance. There were 2 spaces for gift cards so I used 1 for $40.00 (cost of the product) and I used another for the balance of $12.89 (tax, shipping and handling). It is sad, but it is the new reality of retail.

My mother & I went shopping at JCPenny lakeforest at the shoe department, my mother wanted these beautiful black lady shoes and is her first time wanting one. Companies The game doesn't start until 6:30pm. Would You Like to Convert It Into Review?

Do you by any chance work there or have family/friends working (?) Boy, JCP must have money to burn in the advertising department. JC Penney salon sued over racial discrimination | abc7.com She kept saying how she had to get out of here to go to the game. Track your order, find a store, check your rewards, and more! He may have appeared 'rude' to you, but they're paid to work- not stand around. it got people talking about it them, so it worked. She is not a team player or loyal to our customers. It’s really bad business when people have to go to such extreme. I told her ” Do you have any other size for this shoe & She said she might have a 5″ so I told her to get it for us. She is moody, hard to work with, and needs to get her priorities straight.
SHe also treats certain races more fairly than others. He has the same name but a Jr. Took my mother to JCPenney optical to take advantage of the $97 offer for glasses. The reutrn policy is the worst, it took 6 weeks for me to get a refund on items that I sent back. an employee should not be disciplined like a dog...im human JC Penney salon sued over racial discrimination (Augusta Mall)

If a part of their responsibilities is "folding towels" or straightening merchandise, it needs to be done.