Sorry to hear that your Exetel experience hasn’t been great so far. Trustpilot Business 3 0 obj Write a review. 4 Text and email updates. Visit this website Log out exete l.com.au. Staff very helpful. No one could help me configure my modem. Privacy Policy Ended up using Google's DNS until the problem went away by itself around a month later. System status Next page Kept on getting the run around from Exetel, told to ring my old provider about modem then get told Exetel should be looking after things, then get told Exetel don't want anything to do with that modem we have, so now got to wait a week to get a modem from Exetel. Was never given estimated activation date and had to hold 90 minutes to get technical help. Please expect a call from one of our team to see how we can turn things around for you. Exetel Reviews 5,199 • Average . Had a delay in getting the phone number transferred, but the NBN50 service is much much better than the previous snail paced ADSL+ service.
Exetel NBN (Internet Service Provider): 2.1 out of 5 stars from 652 genuine reviews on Australia's largest opinion site ProductReview.com.au.
System status Contact Log in Competitive cost. 44 45 Old connection was cancelled promptly. Talk soon. I requested transfer of my existing account on the Thursday and was told it would happen by early next week when in fact it was connected the very next day with all the technical configurations already sent in an earlier email. Exetel One of our team will give you a call soon to see if we can sort things out for you. x��[[o��~7���G)���3$7�[�/�-v7��E$}�ҔM�,)$e������̐�DZI�f!���9s�ߙaNΫ��ey㝞��7M�?wޯ'��տNn_V����\dM�\�ܬ�4x�]���ٙ����{{{xpr-=)�y������OzA����8 � Write a review Write a review Reviews 5,199 Write a review. Blog for Business 1 Exetel seems to have sent me login details for only one of 2 VOIP numbers. Trust in reviews 2 42 I have just transferred over to their NBN and the service was fantastic. If you Thanks for the honest feedback. We do try hard to deliver great service, but we aren’t perfect. Averaging 10mps. When you lodge a complaint with Exetel, a specific Complaint Reference Number will be generated and provided to you. Exetel Contact Phone Number. Help Visit this website exete l.com.au. It’s particularly slow in the evenings and weekends during peak periods. Nice process to move, the only issue is that I got one month free if I signed for a one year contract, and then this free month was billed right after I moved!
Do Not Sell My Info The download speed slows at precisely 8pm (Sydney time) every day! You've already flagged this It started working straight away with help from the technician on the phone just to double check we were doing it right. No problems, speed as expected, reliable 3.6. exete l.com.au. Reply. If we receive a complaint via an email or letter, a case manager will contact you within 2 business days to confirm receipt of the complaint and let you know how your complaint will be resolved and how long it will take. These statistics and their growing reputation means they can certainly claim to be Australia’s biggest independent internet service provider. As for the internet connection, it is the best that we have had so far. The customer service is the worst.
Exetel Broadband Review. My Settings Log in Support Center Sorry to hear that your Exetel experience hasn’t been great so far. Signed up for 50mps. Good speed - with no speed problems.
1 0 obj Got my modem sent out in under a week.
Good, efficient service. All rights reserved. Only the latest review will count in the company's TrustScore Blog for Business The only issue I had was getting the phone service connected and being transferred numerous times between departments. Internet speed great. Only 2 problems. 6 Internet light etc all green but no service. Hope to have a good journey My Reviews Contact Exetel by calling customer service at 13 39 38.
No issues.