We make it a point to be known for customer service, so this situation caught us a little off guard. Transferred to Samsung and they verified issue on Boost end and to check warranty. The phone was suppose to be new, it was not. I am so done with Boost. apply. This means that you pay for 30 days when your plan starts, not afterwards. Stay away! I had it replaced last December. Boost Mobile allows AutoPay to ensure you automatically renew your plan every 30 days.Yes! its cheaper service with great customer service. Customer Service and device support is very bad.I cant enroll in autopay because their website wont accept my card?? I'm going back to metro. I called and robo referred me to message service then hung up. so i got mad, and called the 800 number and the guy i had i couldnt understand so he transfered me to apple. And now, here i am, after the second month of service with this junk company, writing this review. That’s apparently not refundable. So now I’m out $60 plus I have to pay the return shipping cost! The 3GB plan does allow you to use your phone as a Wi-Fi hotspot, but it is drawn from the high-speed data allotment. I paid the $10 reactivation fee and added $50 to my account. Boost Mobile offers a variety of plans when it comes to mobile hotspot plans. No overnight good phone replacement! It is a great value for the money.Boost Mobile customer service is the worst I have ever experienced. I realize that the Coronavirus is causing issues, but this is totally unacceptable!! I need these invoices for taxation purposesThere had been numerous back and forth messages on live message and still no solution.What a horrible experiance, I was messaged 20 minutes to 4 for activation of my sim...3 days later I filed a complate with the Telecommunications Ombusdman, and then told boost what I was doing...all of a sudden my phone was activated...don't be waiting 3 days like I did, and put up with all the nonsense of ..Still being processed...by the online chat, you have paid for a service that they haven't provided..report them and tell them and see how fast they react!!! I will never refer them to anyone! The service support is awful. July 9th - my Coolpad arrives. Sprint network confirms that Boost gets the same service and data priority as its customers, thus users don't have to worry about being deprioritized. Horrible experience. You cannot use most apps and using something like google maps will take minutes(if it even works) just to load your destination. Maybe it was just me? Never again.ne chat is manned by people who are mentally challenged and poorly trained.I had trouble transferring from Telstra to Boost. The Unlimited plan will cost $50/month and includes unlimited talk, text, and data. It was a service canceling decision. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.My account was reduced from $391 to zero because I was 2 days late adding money because my husband had passed away and he dealt with this. I have never dealt with such an unscrupulous company.Overall, Boost Mobile provides a quality service for a niche customer base. accuracy of the information on this page. I spend 3.5 hours on the phone with multiple people going through every trick in the book to get the device to work and nothing works. Gratefully yours, Boost Mobile TeamJust contact ombudsman, it took me a month. July 10th, let’s try again. It is not shown on my Account Online. And now, since I am going to lose $60 plus shipping for this wonderful experience, I ask if I can simply replace the device. Im using my original post paid sim and phone to activate this new service. I go through multiple attempts to activate the device. and connect confidently with companies that deserve their business. And I'm able to buy a new phone anytime with monthly payments. There is an option to choose from a brand new phone, pre-owned phones, or an Apple certified pre-owned phones. With prepaid mobile plans starting at rates as low as $35, Boost makes an excellent buy for most homeowners. its been 3!!! I am now being held hostage to their corporate greed for the next 8 months. Boost Mobile works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.Yes, Boost Mobile includes calls to international countries, more information can be found on the Boost Mobile website before you sign up.Boost Mobile plans are already extremely low-cost, so they do not offer further discounts for families.The service has frequent intermittent interruptions in service. Boost Mobile also allows service men and women to suspend their service while deployed overseas and keeps their accounts and phone numbers active.It is great service at an affordable price!I love boost I have signal just about everywhere and it works underground on the subwayAre you a representative of this company?Lmfaoo. If needed customers can add 1GB for $5/month or an extra 2GB for $10/month. What happened?? Like the Boost brand, coverage etc. Internet service. My only complaint is their cellular WiFi is slow. One of the phones got moved over a day earlier than the others. Boost refused to refund the remaining amount of unsused service, stating that since the account is now closed, there is nothing they can do. I was told the voicemail service was removed. There prices are perfect, and they are always helpful.Great option for people with little to no creditworthiness.