Ride-hailing passengers using the Cargo mobile app during a ride can save as much as $30 on tickets and access exclusive deals, according to an announcement shared with Mobile Marketer. Another week goes by and I sent another email. And they say, this was very clear when you purchased the tickets (not true, as evidenced by my order still saying "your tickets will be delivered today" and I never got the email). The voucher is good for a year but how likely is it I’ll want to go to a crowded event (if there are any) within a year (I’m 60+ years old and risk averse)? I keep getting the same thing told to me every time. Avoid dealing with the company at all costs. Want to share a company announcement with your peers? Please check you have entered your email address correctly before continuing. Brief: SeatGeek, the online marketplace for sports, concert and theater tickets, partnered with in-car vending company Cargo on ticket sales. I replied I wasnt cash refund asap. My event was canceled and then rescheduled for a year later. I've provided proof that the non conference games have been canceled in the Big10 multiple times. I got a reply with they sent another email July 20 about how I wanted my refund, funny thing is I never got an email, so I sent them a screenshot of all of my emails from them. Sestgeek's solution was for me to buy an EBay card and put 200 on it, tie it to my Seatgeek wallet then I'll get my 224 back. Or maybe I can sell the voucher if someone is willing to risk their health? Bougt tix for two Univ of Florida away games. If you’re event gets cancelled they will not refund your money! That's not a refund, its "Seat Geek keeping customer's money".I sent email stating I want my refund, not credit. STILL NO REFUND and the event is definitely cancelled. I called them SCAMMERS and hung up!!!! The concert was CANCELED due to Covid19. None expected. The guy told me due to COVID they are unable to refund to my bank account, however, I must purchase a seatgeek card from any store for $400.00 and they will attach my $446.88 to this card plus $100 they will give me for the inconvenience. But you have to have the tickets in order to resell them. I get that businesses like Seatgeek are in dire straits because of the pandemic but I don’t feel like they should be able to keep my money when I’m likely to get nothing. Because flexibility matters. They provide very poor customer service. Super 8 by Wyndham Bridgeview/Chicago Area. © 2020 Expedia, Inc, an Expedia Group Company. Won't ever use them again. 11 tickets purchased for the Colts/Packers game (huge Packer fans). I got an email on June 30th staying they would reach out to me within 2-3 weeks so I could choose my refund option. Why should I have to do all the leg work when I've already been told I will receive my refund options? Cargo in November struck a deal with mobile payment service Venmo to let passengers pay for goods seamlessly on their smartphones in the familiar payment app. This after I wasted my time harrassing them on June 28.60+ days later no refund. Due to COVID an event I purchased tickets for was rescheduled that i will no longer be able to attend. Finally got a response after the second email and they said they sent me an email the beginning of June, never got one and I sent them a screenshot the email I received on June 30. Members save 10% more on select hotels, cars, activities and vacation rentals. Every time I call, same thing, there is no manager here today". In the video, Dobrik calls "Ian from SeatGeek," the representative who handles Dobrik's sponsorship, and who has become a … The concert was scheduled for October 10, 2020. Do not use this service. I asked for a manager and the man told me I wasn't listening. Please check you have entered your email address correctly. My bank says it's a scam. Having same issue accessing Texas A&M tix, but this time, two weeks after Ole Miss game, support n/a by phone till 24 hours before game. STOP..buy insurance...BEWARE Seatgeek Scam. I bought tickets to Opening Day (Washington Nationals). Cargo has run several promotions with CPG giants including Coca-Cola, Red Bull, Mars and Kellogg's to get their products into more cars and into the hands of on-the-go consumers. After that I haven’t heard anything back from them. Packers will not be back in Indianapolis before their"credit" expires. They are a scam and it looks like there is already a lawsuit against them and ALOT of people out of money! I received a reply saying I had to choose between refund and credit and notify Seat Geek. I had gotten an email stating I have money to spend by next summer. Cargo has installed boxes containing snacks, energy drinks, mobile electronics and other consumer goods in about 12,000 vehicles. Lose 200 to gain 224. I did not sign up for that. Discover announcements from companies in your industry. It took a little while, but finally SeatGeek agreed to refund my money for a concert that was canceled, and then postponed for a much later date. My event that was shceduled March 30th 2020, was cancelled due to Covid 19. A month later I contacted customer service because I still hadn’t heard from them. Even though it was obvious for months that it was not going to happen, Seatgeek delayed providing a refund, treating the game as postponed. They were never delivered. So I have to watch every day I guess in the hope that Ill be able to resell my tickets at some point - good luck with that! I don't live in a major professional sports market.Here is the timeline:6/12 - I received an email that my event was cancelled.6/22 - I opened a support case to get a refund instead of a credit.6/25 - I received an email reply that stated that since I didn't respond within 7 days that I could not get a refund.6/25 - I called and spoke with a rep who repeated the 7 day limit on refunds.