We understand you have issues with the clipboard as it will not receive a charge. Keep your account secure. http://windows.microsoft.com/en-us/windows-8/tips-save-battery-powerThanks for your feedback, it helps us improve the site.Great! technical support services. They built the street on their 500 acre campus, either directly or in joint venture with the City of Redmond. 1 person was helped by this reply It is likely hardware-related. Security is top of mind for many these days. Cancel or turn off recurring billing. If you're updating your child's subscription, make sure you sign in with their account, not yours. Uninstalled the drivers, reset the battery settings in the command prompt, restarted my computer, updated it, and even manually released the tablet and plugged in the charger directly Kathleen Ann Acma Created on January 29, 2014. This thread is locked. Replies (3) but nothing works. By continuing to browse this site, you agree to this use. I mean the availability of battery, does it have to be 0% to charge it or any amount will do? As suggested by RTR, you would have to contact the laptop manufacturer to get the right information. Thanks for reaching Microsoft Community. If you have more than one Microsoft account, make sure you're signing in with the one that applies to the subscription you want to change. Sorry this didn't help. Thanks for reaching Microsoft Community. You can follow the question or vote as helpful, but you cannot reply to this thread. Last updated March 24, 2018 Last updated September 16, 2020 official Account security. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future. Add a new payment method online. Feel free to post your query if you have any queries with Windows in the future. The battery icon shows it detects the charger but always says 0% or jumps to a smaller percentage and back down again and then shuts down the tablet. Even when I have battery 2 charging it will occassionally jump between percentages. Sorry this didn't help. One last thing to do is to reset the device.Since the battery never charges above 50%, please check for the Press and hold the volume-up button and the power button at the same time until the screen turns off (about 15 seconds), then release both. You can follow the question or vote as helpful, but you cannot reply to this thread. (Erfahren Sie mehr.) Please also force a shutdown and restart your Surface.Thanks for updating us here in Microsoft Community. Diese Einkaufsfunktion lädt weitere Artikel, wenn die Eingabetaste gedrückt wird. Seite 1 von 1 Zum Anfang Seite 1 von 1 . if we increase the rates), we will inform you by email or in some other appropriate manner at least thirty (30) days before the rate changes take effect. Once they have been completed, please shutdown the device. Take control of your personal data. This site in other languages May we know if you are using the charger that came in with the device?After you release the buttons, wait 10 seconds. You should see the Surface logo.official We understand you have issues with the clipboard as it will not receive a charge.Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary If the changes are substantial and not advantageous to you (e.g. Whichever battery has less than 20% charge will be charged first. ; The display name doesn't change your gamertag. No refunds will be given for any charges more than 90 days old. To get the name to update quickly, you can switch to your local account, then sign back in to your Microsoft account. Microsoft Agent Thanks for marking this as the answer.How satisfied are you with this response? Find the subscription in the list, select Manage, and then select Change how you pay. he batteries in the Surface Book may charge at different rates, depending on the power Is there any way to fix this? As you know, t he batteries in the Surface Book may charge at different rates, depending on the power state of each battery. This thread is locked. When both batteries are at 20%, the clipboard will charge to 85%, and then both batteries will charge to 100%. If that doesn't work, use this two-button shutdown process to make sure your Surface turns off completely: This site uses cookies for analytics, personalized content and ads. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Kunden, die diesen Artikel angesehen haben, haben auch angesehen. Thanks for marking this as the answer.How satisfied are you with this response?Hope this information helps.