COVID 19 - Due to current circumstances, please expect there could be delays with your return being processed as well as shop closures. 0 New tracked returns! Consider this your guide to all things privacy related.When creating and registering an account, you may provide us with personal information including your name, email address, delivery address, phone number, credit card details, date of birth and other general marketing preferences.Get your inspo fix from the new season trends you need to know, how-tos, celeb style and everything in between. Your refund will be processed once we've received your unwanted items. If you need any guidence on How To Return, click here. Complete the returns note that came with your parcel and pop it into the parcel with your return. Plus, for a LIMITED TIME ONLY, save up to 70% on everything! Need to return? Our customers are super important to us, which means protecting our customers by keeping their personal data and information secure at all costs is a main priority. It can take up to 21 days to process your return after you have dropped off your items. Please return your item(s) to us following the methods below: Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached Cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note. Returning from UK – many drop off points are operating at a reduced capacity, please call ahead to check with your local point before leaving your home. Simply return your item(s) and reorder for a replacement. To return your order you'll need to print off a returns label. Plus, for a LIMITED TIME ONLY, save up to 70% on everything! Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! Shop the looks from your fave influencer of the moment straight from the ‘Gram.Most of the information you, the customer, provide us with happens when you’re engaging with us and our brand. 3. Welcome to the world of PrettyLittleThing.com This service is fully tracked, cost effective and stress-free. Please note that some delivery options may require a printer. Follow the simple instructions on-site – you’ll only need your order number and email address. Shop the latest women's fashion at PrettyLittleThing USA, including dresses, tops, and more. No problem! Please follow the process below for returning your parcel to us. Return an item in a few easy steps Start by providing some information about your purchase so we can locate your order. We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. You can then choose either courier collection or ParcelShop drop-off. A return should take no longer than 14 working days to be refunded to your account. Browse the latest women's fashion at PrettyLittleThing. You can now use eParcel Return to send back your unwanted items. This must match the details that you gave to the retailer when you purchased your items. Returns to Pretty Little Thing from within the UK are free, easy and tracked with CollectPlus. Return Request; 3. We know the world of data security can be tricky (and a little zzzz), but we want you to be fully clued up on everything you need to know when it comes to your personal information and how it’s used. Confirmation; Please complete the required fields to help us retrieve your order details . Are UK Pretty Little Thing returns free? Select a store as your drop off point. Unfortunately we don't offer an exchange facility. Print off a label by clicking the ‘Create a new label’ button, attach it to your parcel and drop off at one of our thousands of CollectPlus Points across the UK. Contact Us Here. Please select your country . With a parcel delivery network nationwide, there is a Parcel Connect store near you. Click here to arrange your return and follow the simple steps.